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Changes your order after submitted. |
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We are sorry that orders cannot be changed once they have been submitted.
We process orders very quickly, and once an order begins the fulfillment process,
we are unable to modify it. We apologize for any inconvenience, and we hope that
in the majority of cases our faster processing times work to your advantage.
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Breakage / Damage. |
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We take extra precautions to packing the orders to prevent damage and / or
breakage. If, despite our efforts, your order dose arrive damaged,
please call us:81-42-753-0722 or E-mail us:ask@chinapetes-shop.com
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Our Return Policy. |
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We are certain you will be happy with your merchandise. We take extra care
to
fully describe our items, including any flaws.
If you have any questions about the item(s) you are ordering, please email us
before placing your order. If that rare occasion arises where you feel
you must
return an item, please contact us for return instructions within three(3)
days
(by phone or email) of receipt of your item(s).
Upon our receipt and inspection of the returned item(s), we will issue a refund
for your item(s) if returned in the same condition as it was when it was sent to you.
excluding shipping/insurance costs. The buyer is responsible for return
shipping/insurance costs, which will not be reimbursed for any reason.
Returned merchandise must be received by us within seven(7) days of the
date
from which you contact us regarding the return.
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International Shipping Warning. |
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If you order products from outside of Japan, you are responsible for all
taxes or
customs duties that might arise when the shipment enters your country.
If your products are confiscated by the legal authorities of your country
or state,
we can't do anything about that. So we advise you to check your local laws
in
advance before ordering, if you suspect that your country bans any products.
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For other countries. |
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Our online shop supports US and JP now. shipping cost for your country.
Please E-mail:ask@chinapetes-shop.com or call us: 81-42-753-0722.
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